The trip is real
when the text is.

Custom itineraries designed and booked end to end.

Full Trip Planning

Built for queer travelers who know what they want.

Custom itineraries for queer travelers who know what they want and want someone who takes that seriously. We build the whole trip — logistics, hotels, transfers, the things you'd never think to ask for until you need them. The planning fee is non-refundable because our time is real and so is yours.

Custom travel planning

Why Bestmates

Travel Designed For You

🌈
Queer-led

We design with our community in mind — destinations, properties, and experiences where you can show up fully.

🛎️
Insider perks

Glow Up benefits stack with full trip planning. Upgrades, breakfast, credits — built into your hotels at no added cost.

✈️
End to end

Hotels, flights, transfers, experiences, dining. One advisor, one itinerary, one point of contact.

🎯
Concierge through the trip

Real humans on standby. Need a last-minute restaurant, transfer, or change of plan? We're a text away.

Here's how the fees work.

Transparency

How We Charge

Hotels and cruises are fee-free. We earn a commission from the suppliers we book, so our advice costs you nothing on those trips. Custom itineraries are the one exception — here is exactly what applies and why.

Hotels & Resorts

No planning fee

We book your hotel through our partner network, stack Glow Up perks where available, and earn a commission from the property.

Cruises

No planning fee

We find the right sailing, handle your booking, and advocate for you with the line. Commission-based.

Group Trips

No planning fee

Bestmates-hosted group trips run on a group rate structure. No individual planning fee.

Free 15-min discovery call

Every new client starts here. We'll scope your trip, figure out which service fits, and confirm whether a planning fee applies before you commit to anything.

Questions about fees? Text us

How this starts

The call is the easy part.

You reach out. We have a 15-minute call — free, no obligation — to hear where you want to go and what you actually need. If it makes sense to move forward, we put together a planning agreement and get to work.

The rest is what we're here for.

Text us to book your discovery call.

Text on iMessage

Or call: (917) 830-7960

Rather fill out a form?

We read every submission. This is just a slower start.

FAQs

Good Questions

Is there a planning fee?

Hotels, cruises, and group trips are fee-free — we earn a commission from the suppliers we book. Custom itineraries carry a planning fee of $100 per person, per day. It is non-refundable and is not credited toward your trip cost. Every new client starts with a free 15-minute discovery call where we can scope your trip and confirm which service applies before you commit to anything.

How far in advance should I book?

Sweet spot is 8–16 weeks out for international, 4–8 weeks for domestic. Tighter timelines are fine — we'll just move faster on availability and cost. For peak dates (Pride weeks, holidays, World Pride), earlier is always better.

Can you book just hotels, just flights, or just one piece?

Yes. If you only need hotels with perks, that's The Glow Up. If you want us on the whole trip, that's Custom Trip Planning. Anywhere in between is fine — start the intake and we'll scope it together.

How is this different from The Glow Up?

The Glow Up is for clients who already have a direct hotel booking and want to transfer it for perks. Custom Trip Planning is the whole itinerary — destinations, hotels, flights, experiences — designed by us with you.

Do you do groups?

Yes. Whether it's a milestone trip with friends, a destination wedding, or a chosen-family group, we handle multi-cabin, multi-room, multi-itinerary trips routinely.

Get In Touch

Tell us about your trip and a Bestmate will follow up within 24 hours.